Troypoint IPTV terms of service, refund policy and privacy

Last updated: October 28, 2026

Using Troypoint IPTV under these terms

What a subscription is

Your subscription is a login to a live channel guide and an on-demand library, played in a separate player app on equipment you supply. What you pay for is access for the length of the plan. Hardware and your internet service remain yours to provide.

Plans and checkout

Terms run from three months up to two years, with six months and one year in between. Length is the only difference, so channels, movies, catch-up and support are identical across them. The checkout page shows the price in US dollars before you pay, and your login goes to the email you type there.

Quality depends on your setup

Sharpness, buffering and the top resolution you reach rest on your device, your screen and your internet connection. The platform is designed for steady playback, but a weak signal inside your home is something no provider can fix.

Names and logos

The names and logos of networks, leagues and streaming services shown here are the property of their owners. A logo only points to a catalog you can browse on demand; no streaming app is bundled with a plan.

The free trial

A trial runs for 24 hours, needs no credit card, and is limited to one trial per device and customer. Afterward the login stops working, with no renewal and no charge.

Support

Help comes by email at support@troypointiptv.tv, around the clock. For trouble with a screen, start at the install page; the contact page explains what to put in a message.

Troypoint IPTV refund policy

When setup fails and support still cannot make the service work on your equipment, you may email us for a full refund. The request must arrive inside the first 7 days after you buy.

A refund exists for a service that cannot be made to work. If the service runs fine and you have only changed your mind, no refund is due.

To request one, email support@troypointiptv.tv from the address you entered when you paid, and describe what your screen shows.

Troypoint IPTV privacy notice

We keep your email together with the order details required to support and deliver the subscription.

Payments go through the checkout provider.

Whatever you send to support is stored so that we can reply to it.

Questions about this section can go to support@troypointiptv.tv.

Updates to the Troypoint IPTV terms

We may revise this page now and then. The date printed above the first heading marks the latest revision, so look there if you return later.